Capture callback requests
Collect a shopper's name, phone number and preferred time from a storefront form.
Shopify app / Architechpro OÜ
Mega Callback
Let shoppers request or schedule a callback, then manage every lead from a clear status and reporting workflow.
For products and services where a timely conversation can remove uncertainty and help close the sale.
5.0 / 5Shopify App Store rating
Free planIncludes 25 callback leads
Business hoursControl available days and times
Shopify FlowConnect callback events
01 / Overview
Turn a phone conversation into a storefront conversion tool
Mega Callback adds a customizable callback button and form to the storefront. Shoppers can leave their contact information and choose a suitable time, helping sales teams respond while interest is still high.
Set business hours and working days, receive immediate alerts, and use callback history, statuses, analytics and email reports to keep every lead moving. Multi-language and design controls help the form fit the storefront.
02 / What you can do
A complete workflow for capturing and handling callback leads
Set team availability
Define business hours and working days so customers choose realistic callback slots.
Customize the form
Match fonts, colors and visible text to the storefront and sales process.
Receive immediate alerts
Notify the team when a new callback lead is submitted.
Track every status
Use a dashboard and detailed history to move callbacks from new to completed.
Review performance
Use statistics and email reporting to understand lead volume and follow-through.
03 / Getting started
From callback request to completed conversation
01
Configure availability
Add working days, business hours and the contact fields your team needs.
02
Publish the callback button
Style the storefront entry point and verify the request form on desktop and mobile.
03
Respond and update status
Follow alerts, call the customer and keep the request history current in the dashboard.
04 / Good fit for
Timely conversations for considered purchases
High-value retail
Answer detailed questions before a shopper commits to an expensive product.
Custom products
Discuss measurements, options or timelines that do not fit a simple product form.
B2B sales
Collect qualified business leads and schedule a useful first conversation.
Service businesses
Coordinate calls around consultations, bookings or project inquiries.
05 / Next step
Ready to make it easier for shoppers to talk to you?
Install Mega Callback, define availability and publish a callback form that fits your sales workflow.